We’re excited to find future synergies with Google Voice in the near future and to use this partnership as one of the many ways we are accelerating our tech-led reimagination of our marketplace in service of our customers. This will make our customers’ experiences more seamless when they have their hands full but want to continue shopping on eBay. This enables us to engage with customers all over the world extremely easily. With the help of Google’s natural language processing technology, variants of each of the above, in many languages, will be understood and enacted in the experience overall. By defining the type of action we allow our customers to do, and on which landing page, we can harness Google’s robust capabilities to map that action to human language. Google mapped voice queries based on the contents of our actions.xml. Then we handled requests defined in that file to link to different flows. To achieve this voice control access to our marketplace, we exposed entry points in our application to Google Assistant using an actions.xml file.
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